Policies
Refund & Shipping Policy
Disclaimer
Out-The-Front (OTF) knives are precision tools designed for specific uses. While they offer convenience and efficiency, they must be handled with the utmost respect and care. Improper use or handling can result in serious injury to oneself or others.
Important Safety Guidelines:
Keep Away from Children: OTF knives should always be kept out of the reach of children.
Proper Training: Ensure you are properly trained in the use of OTF knives before handling them.
Use Responsibly: Always use the knife for its intended purpose. Avoid using it in a reckless or irresponsible manner.
Maintenance: Regularly maintain and inspect your knife to ensure it is in proper working condition.
Storage: Store the knife in a secure location when not in use to prevent accidental injury.
By purchasing and using an OTF knife, you acknowledge the potential risks and agree to handle the knife responsibly. Templar Knife is not liable for any injuries or damage resulting from improper use or handling of our products.
Return
All Sales Final. To be eligible for a return, you must initiate a return request within 5 days from receiving your product and submitting a request to sales@templarknife.com. Product must be in the condition it was received. Any tampering with the product will void a refund.
Exchanges (if applicable):
We only replace items if they are defective or damaged at point of sale. If you need to exchange it for the same item, send us an email at and mail your item to: 2201 Technology Ct. Waxahachie, Texas 75167.
Shipping
Our products are shipped within 1-3 Days using the following carriers: USPS FedEx UPS . In the event that you need warranty work, you should mail your product to: 2201 Technology Ct. Waxahachie, Texas 75167. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at sales@templarknife.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed. SECURITY All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service team at sales@templarknife.com
Terms of Service