Warranty Claim

BEFORE SUBMITTING A WARRANTY CLAIM

If you are unfamiliar with OTF knives and how to reset or clean them, please see the maintenance page before submitting your warranty. If it is just a reset or cleaning, this will save you time and inform you of proper care of your knife. See:

Templar Knife OTF Maintenance – TK - Big Country Concepts, LLC,

LIMITED LIFETIME WARRANTY

Our Limited Lifetime Warranty reflects our commitment to providing a thoroughly satisfying experience when selecting, purchasing, and using your new Templar Knife. In support of this policy of consumer satisfaction, we offer the following warranty:

Covered (By Limited Lifetime Warranty)

• Defects in materials, workmanship, or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).
• Replacements will be made with like or similar parts or products.

Not Covered (By Limited Lifetime Warranty)

• Any conditions caused by normal “wear and tear.”
• Abuse, accidents, misuse, or alterations to the product.
• Exposure to the elements (sun damage, wind, water/moisture).
• Failure to follow our instructions with respect to proper usage, cutting, cleaning, or maintenance.
• Lost parts.
• Shipping damages or charges.
• Lost or stolen products.

Warranty Claim Form

If the Claims Form isn’t appearing below, please send an email to templarwarranty@gmail.com

Include the following information:

• Full name
• Return address
• Contact number
• Description of the issue you are experiencing
• Knife SKU (if known), e.g., LA-AB-32-1 or L-BR-13-2