Warranty Claim
BEFORE SUBMITTING A WARRANTY CLAIM
If you are unfamiliar with OTF knives and how to reset or clean them, please see the maintenance page before submitting your warranty. If it is just a reset or cleaning, this will save you time and inform you of proper care of your knife. See:
Templar Knife OTF Maintenance – TK - Big Country Concepts, LLC,
LIMITED LIFETIME WARRANTY
Our Limited Lifetime Warranty reflects our commitment to providing a thoroughly satisfying experience when selecting, purchasing, and using your new Templar Knife. In support of this policy of consumer satisfaction, we offer the following warranty:
Covered (By Limited Lifetime Warranty)
- Defects in materials, workmanship, or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).
- Replacements will be made with like or similar parts or products.
Not Covered (By Limited Lifetime Warranty)
- Any conditions caused by normal “wear and tear.”
- Abuse, accidents, misuse, or alterations to the product.
- Exposure to the elements (sun damage, wind, water/moisture).
- Failure to follow our instructions with respect to proper usage, cutting, cleaning, or maintenance.
- Lost parts.
- Shipping damages or charges.
- Lost or stolen products.
Warranty Claim Form
If the Claims Form isn’t appearing below, please send an email to templarwarranty@gmail.com
Include the following information:
- Full name
- Return address
- Contact number
- Description of the issue you are experiencing
- Knife SKU (if known), e.g., LA-AB-32-1 or L-BR-13-2